Privacy Policy

Cemac Auckland Limited

Effective Date: 13 January 2025

At Cemac Auckland Limited, we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect the following types of personal information from you:

  •  Personal Identifiers: Name, address, email, phone number.

  •  Transactional Information: Payment details, purchase history.

  •  Usage Information: IP address, browser type, and usage patterns on our website.

  •  Other Information: Any other details you provide voluntarily (e.g., through forms, surveys or inquiries).

2. How We Collect Your Information

We may collect your personal information in the following ways:

  •  Directly from you when you provide it (e.g., when you sign up, place an order, or contact us).

  •  Automatically through your interactions with our website (e.g., via cookies or analytics tools).

  •  From third parties where you have authorized them to share your information with us.

3. Use of Your Information

We collect and use your personal information for the following purposes:

  •  To provide product and services to you to fulfil our contract

  •  To process your payment information, arrange for shipping, provide you invoices and order confirmations.

  •  To communicate with you regarding your inquiries or account.

  •  To provide and improve our products and services.

  •  To send promotional materials and our product and service updates (with your consent and in line with your preferences).

  •  To comply with legal obligations and resolve disputes.

4. Sharing Personal Information

We may share your personal information with:

  •  Service providers who help us operate our business (e.g., payment processors, IT service providers).

  •  Legal authorities or regulators, if required by law.

  •  Third parties where you have given your consent.

We will not sell, rent, or trade your personal information to third parties.

5. Storage and Protection of Your Information

We take reasonable steps to protect your personal information from loss, unauthorized access, or misuse.

  •  Data is stored securely on our systems, which are protected by encryption, firewalls, and secure access protocols.

  •  We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under the New Zealand Privacy Act, you have the right to:

  •  Access your personal information and request a copy.

  •  Request correction of any incorrect or incomplete information.

  •  Withdraw your consent for us to process your personal information (where consent is the basis for processing).

To exercise these rights, please contact us at team@cemac-auckland.co.nz

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage.

You can control or disable cookies through your browser settings. However, this may affect the functionality of our website.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Cemac Auckland Limited

Email: team@cemac-auckland.co.nz

Phone: 09 2598700

Address: 120 Carbine Road, Mount Wellington, Auckland 1060 New Zealand